Privacy Policy
This statement was last updated on 23 July 2008.
We are dedicated to protecting the privacy of all personal information obtained from you during your visits to our website. This privacy policy explains what personal information we may collect from you and the purposes to which it may be used. By using this website you give your agreement to practices outlined in the document below:
1. What Information do you supply to us.
We collect and process information that you provide for specific purposes. This may include:
Your Name
Your Address
Your e-mail Address
Your Telephone Number
We use this information to process your order and to inform you of updates to your order and/or our services. We will only share this information with third parties directly responsible in the delivery of your ordered product.
You may also provide us with credit or debit card information. This information is stored in order to process an order and may be kept to improve your facilitation through our website in future visits.
If you contact us by phone, e-mail or letter we may keep a record of the communication.
2. What is saved as you browse our site
We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:
Our web server.
URLs passed to us when you enter our site.
IP addresses.
Cookies.
We collect web usage information during your visits to our site including information on the date, time, page viewed, products entered to basket and other information relating to your browsing activity on our website. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website. We may then use data for marketing and development purposes, no individuals will be identified in such statistical data.
We collect web usage information to help us:
assess the effectiveness of marketing campaigns
develop and deliver services and information that meet your needs
inform you of deals, changes to service and products which we believe to be relevant to you, where you have consented to be contacted for such purposes.
3. Your IP Address
IP addresses are not linked to personally identifiable information, but are used to indentify trends.
4. How do we use Cookies.
Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. Cookies are used in our website to maintain your basket and to personalise the page. It is possible to deny cookies by resetting your browser's preferences, but doing so may reduce your ability to use our site.
There are two types of cookie. Persistent cookies remain on your computer for a specified time. We use persistent cookies to:
identify that a registered user has returned
collect information for use as described above.
Session-specific cookies are deleted when you leave the website. We use session-specific cookies to:
hold the information in your basket
hold your details when you are logged into the site
collect information for use as described above
Linking to other websites
There is a link to our developers and we are not responsible for the stability of the link or for their privacy policy.
We use a HSBC gateway for collecting payments so you will be momentarily taken to a secure HSBC page to process payment.
Security
We use industry-standard SSL encryption software when processing sensitive information such as credit/debit card information and username and passwords.
Will we change this policy
This privacy policy may change from time to time as we add to our range of products on the website. We will endeavour to notify our users about changes to our privacy statement but this cannot be guaranteed. As such you should continue to check the privacy policy before using the site, even if you have visited it in the past.
